The customer service team is always incredibly friendly, quick with quotes and acknowledgements, and efficient! They provide excellent support and consistently go above and beyond to make sure we get the help we need!
Testimonials
What our customers say about working with Alternative Parts, Inc.
Highly efficient and effective provider, distinguished by its excellent responsiveness, compliance and commitment. Responds to requirements in a timely manner, offers effective solutions and maintains clear and constant communication. Their performance contributes significantly to guaranteeing the continuity and compliance of our operations.
Delta Ridge Fabrication
Local sample text: they found a discontinued servo drive for our press brake within a day, and it arrived tested and ready to install.
Northline Metalworks
Local sample text: clear pricing, honest lead times and a technician who actually picks up the phone.
Local sample text: our laser resonator failed on a Friday and the replacement was on our dock Monday morning. No hunting, no guessing.
Local sample text: consistent quality on every order over three years. The part numbers match, the paperwork is right and the answers are quick.
Coastal Press & Brake
Local sample text: the technician diagnosed a control fault in an hour that had cost us two days. We now call them first.
Local sample text: over the past year they have supplied filters, lenses, nozzles and a full control upgrade for our machines. Every shipment arrived packed well and labelled clearly, and when we had a question about compatibility they answered the same day with the exact part we needed.
Ironwood Manufacturing
Local sample text: fair prices and honest lead times.
Bluewater Metal Works
Local sample text: they helped us move from an obsolete controller to a supported one without losing a week of production. Clear instructions, no surprises.